Secure IT Infrastructure at 6 Raffles Quay
- 6 Raffles Quay #16-01 Singapore 048580
- Reception: 8.30 a.m. - 6 p.m.
- 24/7 Access
- support@coworkspace.com.sg
- +65 6011 1213
- Raffles Place MRT (Exit I)
- Downtown MRT (Exit A)
- Taxi Stand (E16)
Our IT Infrastructure for CoWorkSpace at 6 Raffles Quay
In-House IT Team
Our team with decades of experience are ready to respond quickly to our technical matters, to support business continuity.
We are open to sharing information about anything IT *.
* Fees may apply if the request goes beyond quick guidance and requires deeper involvement.
Reliable Internet
Our internet is setup for High Redundancy, ensuring that if one provider goes down, another takes over with minimal disruption.
The IP address remains the same to improve compatibility with Cloud Phone Systems.
Our Wi-Fi runs on Wi-Fi 6 and is available for both our raffles quay coworking space and serviced offices.
Data Points
We setup Cat 6A data points in our 6 Raffles Quay serviced offices such that they are running on a dedicated network, using VLAN technology.
Data Points are good for Cloud Phone Systems, connecting dedicated internet * or connecting your dedicated printer.
* Fees apply for dedicated internet cross-connect maintainence from our server room to the suite.
Fail Safe Door Access
Each room in our office space is secured with door access systems that stay locked in the event of a power outage.
Each personnel is provided with an access card.
Secure Printing
Our printing systems support secure printing - documents are only released when you are at the printer.
None of the file data is retained on our servers.
Information Security
We model our business practices after ISO 27001:2022, PDPA, and TRM requirements, to be aligned with businesses that care about information security.
IT Infrastructure Testimonials
Needed a quick consultation on why my bluetooth mouse wasn't working.
The IT team very kindly helped me to update my Windows to fix the issue.
We are used to having our own internet connection at our previous office for security reasons.
CoWorkSpace helped us to connect our internet service provider (SPTel) from their server rack into our suite and setup a VLAN.
There were fees involved, but it was all pretty reasonable.
My previous workplace charged us money to maintain a VLAN for my Cloud Telephony, as well as static IP (required for my phones).
Imagine our surprise when CoWorkSpace understood our requirements and set up the necessary network without additional charges !
Our IT Infrastructure Offerings
Pin Scanning & Secure Print Release
Members can:
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Print directly for routine jobs
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Use secure release printing for anything private
Once installed, our print app handles everything behind the scenes—drivers, connections, printer discovery.
We supply A4 80 GSM paper, and for suite members, there’s a monthly complimentary $20 credit for our serviced office suites, refreshed every month. No carryover, no complexity.
Print costs:
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Black & White: $0.10 per page
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Colour: $0.25 per page
These rates are below the market average. We’re not aiming to profit—just to recover costs for toner and paper. Maintenance, equipment upgrades, and IT support costs are covered by us.
The machine deletes the file upon completion of a print or scan job. The only data kept is:
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Time of print
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File name
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Page count
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Print type (colour or black & white)
The system stores no document content.
Cross Cut Shredder Usage
A Fellowes 225Ci shredder stands ready beside our printers.
It’s crosscut, P-4 security rated, and handles everything from signed documents to old cards.
The shredded material is stored in a locked bin, to be disposed by our office administration team on a daily basis.
This is a unique offering that we have, in our commitment to keep your documents safe, even for coworking spaces.
Cross-Connect Service
For the firms that require their own dedicated internet services - we will help to connect one data point in your suite, to the ISP's handoff point in our server rack.
This may also be useful for customers who are using on premise SIP trunking services.
Cloud Phone System Recommendation
We recommend migrating to a cloud phone system as costs are high (charged by ISPs) to install a RJ11 connection at our server rack.
We can recommend a reliable cloud phone system provider that work seamlessly with our internet.
Outsourced IT at Reasonable Fees
We have an in-house IT team to respond to CoWorkSpace's technical matters.
We are able to deliver outsourced IT specific to your company's technical matters at reasonable fees - troubleshooting, file servers, Microsoft 365 licenses, domain registrations, website creation etc.
Frequently Asked Questions about IT Infrastructure at 6 Raffles Quay
Is there an in-house IT team on site?
Yes. CoWorkSpace has an in-house IT team to help with day-to-day connectivity, access, and workplace tech needs—so you can get help quickly without long vendor back-and-forth.
How reliable is the internet connection?
The internet setup is designed for business-grade reliability, supporting typical office needs such as video calls, cloud applications, large file transfers, and multi-device usage.
Are data points (wired network ports) available?
Yes. Data points are available for members who prefer a stable wired connection for desktops, trading terminals, conferencing gear, or other fixed equipment.
What does “fail-safe door access” mean?
Fail-safe door access means the access control system is designed with safety and continuity in mind—supporting secure entry management while maintaining appropriate failover behavior for building operations.
What kind of IT support can members expect?
Support is straightforward and practical—focused on fast issue resolution (e.g., Wi‑Fi access, basic network troubleshooting, connectivity checks, and setup guidance).
Can we request a cross-connect?
Yes. Cross-connects can be supported for businesses that need direct connectivity between their suite and a specific provider, rack, or network endpoint (subject to building and technical feasibility).
Do you support cloud phone systems?
Yes. The infrastructure supports cloud-based phone/VoIP systems, suitable for teams using modern platforms for calling, IVR, call queues, and remote staff.
Is outsourced IT support available, and is it affordable?
Yes. If you don’t have your own IT department, outsourced IT support can be arranged at reasonable fees—ideal for startups and SMEs that want predictable help without hiring full-time.
What should I prepare if I want a wired setup or cross-connect?
Have these ready:
- Number of users/devices and whether you need wired ports
- Any special requirements (static IP, VLAN, firewall rules)
- Your phone/VoIP platform (if applicable)
- Cross-connect endpoint/provider details (if requested)
IT Related Topics
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